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JLC Store


Shipping Policy

Please note that we only ship orders to Canada and United States.

 

Shipping Charges

 

All orders are shipped using UPS. Shipping fee is calculated based on UPS real-time rate.  We reserve the right to charge additional shipping fees for large and commercial orders. Express delivery will incur additional charges, depending on the total weight of the order. Please call for a quote if you require express shipping.

 

Shipping Method

 

UPS is a door to door service. We can deliver to residential addresses, business addresses and PO boxes. When shipping to a business address please ensure that you specify the business name. All orders must be signed for on delivery. If you are not present when delivery takes place a postal card will be left and the parcel can be collected from the nearest post office at a later time.

 

Shipping Timeframe

 

Most orders are processed and dispatched within one working day of the order being placed. Please allow 5-15 working days for your order to be delivered. For imprinted items require artwork and set up, the shipping may take longer than regular items. For more details, please check the item web page or contact us.

 

Order Status and Tracking

 

You can follow the fulfilment status of your order from the My Account section of our website. After your order has been fulfilled, a confirmation email will be sent to the email address you provided. This email will provide you with an UPS  tracking number. You can track the shipping status of your order at www.UPS.com